Nucar Mazda of New Castle Testimonials A sincere THANK YOU to all our favorite customers!
Good communication, Friend & Curious. Very clean and comfortable lobby area. Easy to speak with sales person and service department.
The customer service team is the best part of this visit, thanks to Melissa and her manager for all their hospitality and friendliness
Easy to navigate, clean and friendly girl at the service desk, not the service manager but the girl is wonderful
Always great service, quick to assess and let me know what's going on with the vehicle. The best service and value for your money!
From start to finish very smooth we were in and out in less then an hour with a pre approval status made car buying that much easier.
Professional, friendly, courteous and patient. NUCAR is and will be the only dealership I will do business with. The drive from Dover is truly worth it.
Nice facility and everyone is very friendly. I love the drive up service area for drop off and parked out front for pick up!
Professional staff and very helpful during all service visits. The service manager explained everything about our repairs and the next step in the process to address our paint issues we’re experiencing. We look forward to continuing a relationship with this Nucar Mazda dealer.
My experience was great. My buying process was fast and smooth. I didn’t have to spend hours in the dealership
quick, accurate and excellent overall service. I thought the video quote/service was a very good feature. Facilities and the waiting room were very clean.
Experience is always pleasant, the environment is welcoming. Staff are always friendly they always answer all my questions. Facilities are always clean.
Professional and polite salesman and finance manager. Nice facility. Salesman took the time to completely explain the features of the car.
the whole team was friendly and helpful. It was the shortest time I ever spent buying a car. car was perfectly detailed.
Friendly employees. Everyone makes you feel comfortable! I have lease 2 Mazda CX-5 Signatures from Nucar and this will remain my go to dealer! Dan Stanitski is the best!
Michael was very responsive to all questions I had. He spent over an hour with me after completing the sale to thoroughly explain all the bells, whistles, tips and tricks with my beautiful new car. He was extremely knowledgeable of the ins and outs of the vehicle, which was impressive considering its a brand new model that was just released. Dealing with Sam in finance was an absolute breeze and he got us in and out without any issues. A lot of times buying a car is taxing on the buyer, but not with these guys. It was straight forward, and we were in and out of the dealership in under 2 hours. Crazy impressive for a Monday night!
Always friendly people and nice atmosphere from desk to waiting area. The wait wasn't long, and the video review of things that need to be done to my vehicle is a nice new touch.
Darrin Alibertro from customer service was extremely courteous and helpful.. great waiting room to catch up on work. While I waited. Buying my Mazda CX5 from Nucar two years ago was a easy and good experience and working with on routine maintenance continues to show each encounter to be efficient abd very proffessional
Not much to say got an Oil Change done per the required on the car. scheduled appointment and car was taken in and done in no time thanks
The video inspection (recommend the tech speak louder during video); professionalism when you are checked in and out; thorough service and comfortable accommodations while you wait.
I liked the video of the inspection sent to me. The price was reasonable too! I like you offer shuttle rides home and pick ups
Was quick and I like the video text of my car inspection just needs to have some finger food to snack on while we wait
It’s a very stressful time to buy a car and I’m so glad I went to Nucar. We had many other Mazda dealers closer to us, but we chose here instead due to pricing and how great Eddie was to speak with. Eddie made the whole experience much less overwhelming and was very available to answer any questions or concerns I had. Tom in finance was also great and pleasure to deal with. I will continue to come here for cars.
staff is well informed, courteous, facility is comfortable and clean, service performed quickly, documentation is thorough , waiting area is well lit and serves working people
Very impressed with the facilities especially the drop off area for service. Hopefully inventory improves soon. Have a nice day.
Everyone was very welcoming and accommodating. They worked with us to get what we needed. They offered us drinks throughout the visit and made sure we were satisfied with our purchase. They checked back in with us a few times over the following week to assure we were happy and didn't have any questions.
Welcome to Nucar Mazda of New Castle
YOUR TRUSTED MAZDA DEALER - PROUDLY SERVING New Castle, DE AND SURROUNDING AREAS
Easily reached from anywhere in the Wilmington - Newark - Middletown area, we are proud to serve all Delaware MAZDA owners and shoppers. From the time you enter our showroom, you can expect to be treated like family. Your satisfaction is our #1 priority, we pride ourselves on offering an extensive selection of new, pre-owned and certified pre-owned MAZDA vehicles to choose from. With our online and in-store showroom, whether you are looking for a new CX-50, CX-5, or Mazda3 or a used car, truck, or SUV you will find it here. We look forward to meeting you!
WANT TO TALK AUTO FINANCE?
When it comes to financing, that's where our car loan and MAZDA specialists step in. We're here to help you by going over every option clearly, and will work hard to find the right plan for you. Whether adding accessories or protection packages, or figuring out the final details of your loan or lease package, let us guide you along the way.
WE KEEP YOU GOING
Nucar Mazda of New Castle is also by your side whenever you need any car service and repair work done in New Castle. What's more, our auto parts team would be happy to get you whatever you need to keep your MAZDA vehicle on the road for many miles to come.
Nucar Mazda of New Castle New Castle, DE
172 N Dupont Hwy, New Castle, DE 19720
- Monday - Thursday: 9:00 AM - 8:00 PM
- Friday - Saturday: 9:00 AM - 6:00 PM
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 8:00 AM - 4:00 PM